Configure Email Settings

You can configure your email settings in the Innowera Control Panel Database Configuration, and through Admin Settings > Email Configuration in Innowera Control Panel. For more information about configuring email through Innowera Control Panel web application, see Innowera Control Panel Help.

To configure email settings in Innowera Control Panel Database Configuration,

1. In Innowera Control Panel Database Configuration tool, select Tools > Email Outgoing Configuration. The Innowera Control Panel Email Setting window appears.

   

2. Select Enable Email Configure. The options become available in the Innowera Control Panel Email Setting window.
3. Select one of the following account types in Account Type.
   • Custom
   • Microsoft Exchange
   • Office 365
4. If you select Custom, do the following:
   1. Enter the following details:
      • Outgoing mail server (SMTP): Indicates the email server of your organization that will be used to send the Innowera Control Panel notifications.
      • Outgoing server (SMTP) port: Indicates the email server port number. By default, SMTP works with port 25 and 587.
      • Use the types of encrypted connection: Indicates the encryption method to encrypt the email when sent to the email server. The available encryption methods are SSL and TLS.
      • Email Address: Indicates the email address that you want to configure to receive the Innowera Control Panel email notifications. Additionally, as an Innowera Control Panel administrator, you can provide the email address of any person in your organization who must be sent the notifications.

      Note: The email address must be written as, email@yourdomain.com.

      • Password: Indicates the password of your email address.
   2. In Test email ID, enter the email address where you want to send a test email to verify that the email configuration details are correct. Select Send Test Email to send a test email. A message indicating that an email has been sent successfully appears.

      Note: The Test email ID must be your complete email address.

5. If you select Microsoft Exchange or Office 365, do the following:
   1. Enter your email address and password in Email Address and Password.
   2. Enter your email address in Test email ID and select Send Test Email to send a test email. A message indicating that an email has been sent successfully appears.
   3. Select More Settings. The Exchange Email Setting dialog box appears.
   4. Enter the following details:
      • Setting Mode: Indicates the setting modes, which are Auto or Manual.

        Note: Check with your system administrator and use the correct setting mode. You must provide the Server URL when you use the Manual setting mode.

      • Exchange Version: Indicates the version of Microsoft Exchange associated with your email address.
      • Username: Indicates the user name of the email address.
      • Domain: Indicates the domain name associated with the email address.
   5. Optionally, select User Network Credential if you want to connect to Microsoft Exchange Web Services from a computer that is logged on to the domain, using the credentials of the authenticated user.
   6. The following fields are automatically populated when your email address test is successful:
   • MailBox: Indicates the email address in the format email@yourdomain.com.
   • Server URL: Indicates the Microsoft Exchange Server URL from where Innowera Control Panel identifies the email address that you have provided.
   • Server Host: Indicates the Microsoft Exchange Server associated with your email address.
   • Server Host Type: Indicates the Microsoft Exchange Server type.
   • Server Version: Indicates the version of the Microsoft Exchange Server.
   7. Select OK. The Microsoft Exchange settings are saved.
6. Select Save. The Innowera Control Panel email settings are saved.

Important: Clear the Use Email Address For Exchange Connection if you face the '401’ Authorization' error.