Configure Email Settings

You can configure your email settings using the Innowera Dashboard Database Configuration tool. You can also configure the email settings through Admin Settings > Email Configuration in the product name here web application. For more information about configuring email through the web application, see Innowera Dashboard Help.

To configure email settings in Innowera Dashboard Database Configuration tool,

1. In Innowera Dashboard Panel Database Configuration window, select Tools > Email Outgoing Configuration. The Innowera Dashboard Email Setting window appears.

   

2. Select Enable Email Configure. The options become available in the Innowera Dashboard Email Setting window.
3. Select one of the following account types in Account Type.
   • Custom
   • Microsoft Exchange
   • Office 365
4. If you select Custom, perform the following steps:
   1. Enter the following details:
      • Outgoing mail server (SMTP): Indicates the email server of your organization that will be used to send the Innowera Dashboard notifications.
      • Outgoing server (SMTP) port: Indicates the email server port number. By default, SMTP works with port 25 and 587.
      • Use the types of encrypted connection: Indicates the encryption method that will be used to encrypt the email when sent to the email server. The available encryption methods are SSL and TLS.
      • Email Address: Indicates the email address that you want to configure to receive the Innowera Dashboard email notifications. Additionally, as an Innowera Dashboard administrator, you can provide the email address of any person in your organization who must be sent the notifications.

      Note: The email address must be written as, email@yourdomain.com.

      • Password: Indicates the password of the email address.
   2. In Test email ID, enter the email address to which you want to send a test email to verify that the email configuration details are correct. Select Send Test Email to send a test email. A message indicating that an email has been sent successfully appears.

      Note: The Test email ID must be your complete email address.

5. If you select Microsoft Exchange or Office 365, perform the following steps:
   1. Enter your email address and password in Email Address and Password.
   2. Enter your email address in Test email ID, and then select Send Test Email. A test email is sent and a message indicating that an email has been sent successfully appears.
   3. Select More Settings. The Exchange Email Setting window appears.
   4. Enter the following details:
      • Setting Mode: Indicates the setting modes, which are Auto or Manual.

        Note: Check with your system administrator and use the correct setting mode. You must provide the Server URL when you set the mode to Manual.

      • Exchange Version: Indicates the version of Microsoft Exchange associated with your email address.
      • Username: Indicates the user name of the email address.
      • Domain: Indicates the domain name associated with the email address.
   5. Optionally, select User Network Credential if you want to connect to Microsoft Exchange Web Services from a computer that is logged on to the domain, using the credentials of the authenticated user.
   6. The following fields are automatically populated when your email address test is successful:
   • MailBox: Indicates the email address in the format email@yourdomain.com.
   • Server URL: Indicates the Microsoft Exchange Server URL from where Innowera Dashboard identifies the email address that you have provided.
   • Server Host: Indicates the Microsoft Exchange Server associated with your email address.
   • Server Host Type: Indicates the Microsoft Exchange Server type.
   • Server Version: Indicates the version of the Microsoft Exchange Server.
   7. Select OK. The Microsoft Exchange settings are saved.
6. Select Save. The Innowera Dashboard email settings are saved.

Caution: Clear the Use Email Address For Exchange Connection if you face the '401’ Authorization' error.