Configure Easy Workflow Service

The Easy Workflow service is used to manage the email notifications, reassignment of workflow items to different users, reminder emails, auto check-in of files, and the autorun step types.

Note: The autorun step types are Auto Run (SAP), Auto Test Run (SAP), Auto Error Processing Run (SAP), and Auto Validate Data Governance Rule (ICP).

You can install the Easy Workflow service on multiple server systems. You must run IEWF_Server_Component_Setup on each server system and specify the information about the same Easy Workflow database that you have configured. If the service is installed on more than one server system, you can specify the service on any one of the servers as the primary service and the service on other servers as secondary.

To configure the Easy Workflow Service,

1. Open IEWF Configuration Tool that is available on the desktop of the server system where Easy Workflow service is installed. The Easy Workflow Service and Database Configuration Tool window appears.

   

   The X symbol next to Easy Workflow Service Status indicates that the Easy Workflow service is not running.

2. Select Easy Workflow Service Status. The Easy Workflow Service Status dialog appears.

   

3. In the Service Status section, select Start.
   • The Service Status section displays the following information:
     • Service Mode: Displays the mode of service.
     • Service Status: Displays whether the service displayed in the service mode is Stopped or Running.

     Note: You can use the Stop, Restart or Force stop options to stop, restart, or stop the Easy Workflow service.

   • The Easy Workflow Parallel Service Status section indicates whether the services for Email, Auto Run (SAP), Auto Test Run (SAP), Auto Error Processing Run (SAP), Auto Validate Data Governance Rule (ICP), and Auto Custom Run are running, waiting, or have been stopped.

   • The Legends section shows the following status:

     • Running: Indicates that the service is running and is shown in green.
     • Waiting: Indicates that the service is waiting and is shown in yellow.
     • Stopped: Indicates that the service has stopped and is shown in red.
4. In the Legends section, select Server Configuration to configure the settings available for Easy Workflow service. The Easy Workflow Service Configuration dialog appears.

   

5. In the Service Configuration section, select one of the following options:
• Service Working Folder Path: Indicates the path for the working folder of the corresponding Easy Workflow service. The log file is created in this path.
• Write Service Log in Detail: Indicates that the log details of the service are written in the log file that is created in the path mentioned in the Service Working Folder Path field.
• Database Connection Retry Count: Indicates the number of retry trials for database connectivity. For example, setting 8 in this field indicates that the service tries connecting to the database eight times.
6. In the Easy Workflow Parallel Service Configuration section, select one of the following options:
• Email: Indicates the parallel number of services that must be created for the Email Service.
• Auto Run (SAP): Indicates the parallel number of services that must be created for the Auto Run (SAP) service.
• Auto Error Processing Run (SAP): Indicates the parallel number of services that must be created for the Auto Error Processing Run (SAP) service.
• Auto Test Run (SAP): Indicates the parallel number of services that must be created for the Auto Test Run (SAP) service.
• Auto Validate Data Governance Rule (ICP): Indicates the parallel number of services that must be created for the Auto Validate Data Governance Rule (ICP) Service.
• Auto Custom Run: Indicates the parallel number of services that must be created for the Auto Custom Run Service.

Note: The maximum number of parallel services for each Easy Workflow service job is 15. However, we recommend that for Auto Run (SAP), Auto Test Run (SAP), Auto Error Processing Run (SAP), and Auto Validate Data Governance Rule (ICP), you do not use more than four parallel services for each instance; using more than four parallel services might lead to issues when you are trying to open multiple instances of Microsoft Excel or are trying to save an Excel file.

7. Select Save and select Close.
8. Optionally, in the Easy Workflow Service Configuration dialog, select Service log on to configure the log on settings of the Easy Workflow service; set the local system account through which the Easy Workflow service must be started. The Easy Workflow Service Log On Configuration window is displayed.

   

9. In the Service Log On As section, enter the following information:
   • Local System account: Indicates that the service runs in the LOCAL SYSTEM account to start the Easy Workflow service.
   • This account: Indicates that the specified user account is used to start the Easy Workflow service. Enter the Windows domain user name of the account through which the service must be started. In Password and Confirm Password, enter the password applicable to the user name entered.
10. Select Save and Close.
11. Restart Easy Workflow. In the Easy Workflow Service and Database Configuration Tool window, the status of Easy Workflow Service Status changes to green. It also indicates that the Easy Workflow service is running and that the Easy Workflow database will be archived.
12. If you have configured more than one service, perform the following steps in the Easy Workflow Service and Database Configuration Tool window to view information about parallel services:
    1. Select Easy Workflow Service Status. The Easy Workflow Service Status dialog appears.
    2. In the Easy Workflow Parallel Service Status section, select View Parallel Service Detail. The Easy Workflow Parallel Service Detail window appears with the following details:

       

       • Service Detail section displays the following information about the service:
         • Server Name: Displays the name of the server on which the Easy Workflow service is running.
         • Service Type: Displays whether the Easy Workflow service running on that system is the main service.
         • Service Status: Displays whether the status of the service is running or has stopped.
       • The following columns are also present in the Easy Workflow Parallel Service Detail window:
         • Service Status: Displays whether the service is waiting for a job, running, or has stopped.
         • Service Type: Displays the type of service. The different types of services are Email, Auto Run (SAP), Auto Test Run (SAP), Auto Error Processing Run (SAP), Auto Validate Data Governance Rule (ICP), and Auto Custom Run.
         • Service Start Time: Displays the start time of the corresponding service,
         • Service Last Status: Displays the date and time at which the status of the service was last updated.
         • Service Elapsed Time: Displays the time duration elapsed on the current Service Status (Running, Waiting, Stopped).
         • Service PID: Displays the process ID of the service.
         • Excel PID: Displays the process ID of the Excel Instance, if any, that is triggered by the current service.
         • CPU Time: Displays the total time of the CPU that is consumed by the corresponding service.
         • Consumed Memory (KB): Displays the total memory (in KB) of CPU that is consumed by the corresponding service.
         • Current Job Start Time: Displays the start time of the current job. If there are no current jobs on this service, the field will be empty.
         • Current Job Run Duration: Displays the total time elapsed for the current job. If there are no current jobs on this service, the field will be empty.
         • Current File ID: Displays the file ID of the file on current job running on the corresponding service.
         • Current File Name: Displays the file name on current job running on the corresponding service.
         • Current Step Info: Displays the information of the current step that is running on the ongoing job of the corresponding service.
         • Current Task Iteration Count: Displays the count of repetitions of a particular job on the corresponding service.
         • Last File ID: Displays the file ID of the last file that was running on the current job for the corresponding service.
         • Last File Name: Displays the file name of the last file that was running on the current job for the corresponding service.
         • Last Step Info: Displays the information of the last step that was running on the current job of the corresponding service.
         • Last Step Iteration: Displays the count of repetitions of a particular step for the job on the corresponding service.
         • Last Job Start Time: Displays the start time of the last job that was running on the corresponding service.
         • Last Job End Time: Displays the end time of the last job that was running on the corresponding service.
         • Last Job Run Duration: Displays the time duration of the last job that was running on the corresponding service.
    3. To export the grid report in Excel format to the local system, select Export to Excel and to stop the automatic refresh of the visible grid, which is set to a certain interval, select Stop Auto Refresh. Select the same option to start the auto-refresh functionality.