Configure Email Account

IMAP, POP3, Office 365 and Exchange Server are the four different mail protocols used for retrieving emails. These for protocols along with SMTP protocol takes care of the email flow (send and receive respectively) on the internet.

To configure email settings,

1. In Email Runner Management Console window, select Email Account. Email Settings window appears.
2. Select Add Email and select Account Type from one of the following:
   • POP3
   • IMAP
   • Microsoft Exchange
   • Office 365
3. If you select POP3 or IMAP, perform the following steps:
   1. In the Server Information section, enter the following information:
      • Incoming Mail Server: Enter the email server address where emails are delivered.
      • Outgoing Mail Server (SMTP): Enter the email server address for outgoing email address.
   2. In the Login Information section, enter the following information:
      • Email Address: Enter the email address which the service will check for new incoming mails. Example: "user@yourdomain.com". Substitute your actual domain name for "yourdomain.com" and substitute the first part of your email address for "user."
      • User name: Enter the user name for the email account.
      • Password: Enter the password of the email account.
   3. In the Other Settings section > Email Fetch Interval, specify the time in seconds for service to check for new emails in specified time.
   4. Select More Settings. More Settings window appears.
      1. In Outgoing Server tab, select one of the following:
         • Use same settings as my incoming server: Indicates that the email settings that is provided for incoming server will be used to send emails.
         • Logon using: Indicates that the login information that is provided below will be used to send emails.
           • Email Address: Enter the email address for the incoming and outgoing mails.
           • Username: Enter the user name for the email account.
           • Password: Enter the password of the email account.
      2. In Advanced tab, specify the following:
         • Incoming Server (POP3): Indicates the port number that will be used by Email Runner service to receive emails. By default, the IMAP protocol works on two ports:
           • Port 110: This is the default and non-encrypted port.
           • Port 995: This is the port you need to use if you want to connect using POP3 securely. You can also select This server requires and encrypted connection (SSL) to use security technology for establishing an encrypted link.
         • Outgoing Server (SMTP): Indicates the port number that will be used by Email Runner service to send emails. By default, the SMTP protocol works on three ports:
           • None: Indicates that the default Port 25 is used to communicate through email across the Internet using the SMTP.
           • SSL: Indicates that the Port 465 is used to send messages using SMTP securely.
           • Port 587: This is the one recommended for mail submissions instead of port 25.
      3. In Signed Certificate tab, select Send Signed Email > Import Certificate. In the Import Certificate window that appears, browse to the certificate that you have purchased from the certificate authority, enter the private key in Password and select OK.
4. If you select Microsoft Exchange or Office 365, perform the following:
   1. In Login Information section, enter the following information:
      • Email Address: Enter the email address which the service will check for new incoming mails. Example: "user@yourdomain.com". Substitute your actual domain name for "yourdomain.com" and substitute the first part of your email address for "user."
      • User name: Enter the user name for the email account.
      • Password: Enter the password of the email account.
   2. In the Other Settings section > Email Fetch Interval, specify the time in seconds for the service to check for new emails in specified time.
   3. Select More Settings. More Settings window appears.
   4. In More Settings window, select one of the following authentication methods:
      • Use Standard Method
      • Use OAuth Method
   5. If you select Use Standard Method, perform the following:
      1. In Setting Mode, select the type of mode:
         • Manual
         • Automatic
      2. In Exchange Version, select the version of Exchange that your account connects to.
      3. In Domain, enter the domain name which is linked with the given email Id.
      4. In Server URL, enter the URL from where email runner discovers the given email id.
      5. Clear the selection of Use Email Address For Exchange Connection if you face the “401 Authorization” error.
   6. If you select Use OAuth Method, make sure you have the Client ID and Tenant ID. For more information about how to use OAuth authentication in Exchange Server, see Microsoft documentation.
      1. If your organization wants to enable multi-factor authentication (MFA) method, perform these steps:
         1. To use MFA, configure the application’s active directory by performing the steps mentioned in Register an Application in Azure Active Directory for Email Runner. Select the Multi-Factor Authentication (MFA) checkbox.
         2. In the Using field that follows, select either Certificate or Client Secret.
         3. If you select Certificate, enter the certificate name. If you select Client Secret, enter the client secret value.
   7. Select OK.
5. Select Test, Test Account Settings window appears.
6. Select Close > Save.